FAQs
Frequently Asked Questions
Q: What payment options do you accept?
Through the payment platform PayFast, we are able to accept MasterCard & Visa (debit and credit cards).
Q: Can I change my order after it has been placed?
For exchanges please see Refund Policy.
Q: Can I cancel my order after it has been placed?
Once an order has been placed, it cannot be canceled. You are welcome to apply for a refund; please see Refund Policy.
Q: How do I know if my order has been shipped?
Please see Shipping Policy.
Q: Can I return/exchange something if I am dissatisfied?
We want you to be pleased with your purchase. If you are unsatisfied with your purchase please see Refund Policy.