Frequently Asked Questions  

Q: What payment options do you accept? 

Through the payment platform PayFast, we are able to accept MasterCard & Visa (debit and credit cards).

Q: Can I change my order after it has been placed? 

For exchanges please see Refund Policy.

Q: Can I cancel my order after it has been placed? 

Once an order has been placed, it cannot be canceled. You are welcome to  apply for a refund; please see Refund Policy. 

Q: How do I know if my order has been shipped?

Please see Shipping Policy.

Q: Can I return/exchange something if I am dissatisfied?

We want you to be pleased with your purchase. If you are unsatisfied with your purchase please see Refund Policy.